Frequently Asked Questions

Everything you need to know about memorial songs for someone you've lost.

How long does the song take?

Most songs are completed within 24 hours of finishing the quiz. We guarantee delivery within 72 hours — if you need it sooner for a service, contact us and we'll do everything we can to make the date.

Can I request changes?

Yes. Your first revision is free. We want the song to feel right, and we'll work with you to get there.

Can the song be played at a funeral or memorial service?

Absolutely. You'll receive a high-quality audio file that can be played at any service, shared with family, or uploaded to a memorial website. Many families play it during a photo slideshow or moment of reflection.

I'm not sure what to write in the quiz. Is that okay?

Completely. Write as much or as little as feels right. Even a name and a single memory can become a beautiful song. If you're struggling, our Grief Guide can help you think through what to share.

Can I order a song as a gift for someone who is grieving?

Yes. Many people order memorial songs for friends or family members who have lost someone. You can complete the quiz on their behalf, or gift them a credit to create it themselves when they're ready.

What genres are available?

Folk, piano ballad, acoustic, gospel, country, indie, classical crossover, Celtic, bluegrass, R&B, and more. If you have something specific in mind, just tell us in the quiz.

How long is the song?

Typically 2–4 minutes. The length depends on the stories and memories you share — some naturally become longer ballads, others are shorter and more intimate.

Is my information private?

Everything you share is private and used only to create the song. We never share your memories, stories, or personal information with anyone.

Still have questions?

Contact us →